We are currently looking for Microsoft Technical Application Support Specialist, who will become our next talent in our Managed Service team built with great professionals.

Responsibilities:

  • Provide 2nd level technical application support and monitoring on Microsoft analytical and SQL products
  • Execute troubleshooting and application management – Change Control & Technical documentation
  • Use ITSM system for Incident Management
  • Define operational alerts and associated thresholds for alerting
  • Collaborate on technical issues with stakeholders from Development and Customer teams
  • Participate in deployments and upgrades
  • Ensure Service Level Agreement targets are met
  • Participate in Continues Service Improvement initiatives

Requirements:

  • University degree in Computer Science or related numerate / quantitative subject
  • Relevant еxperience in a similar role
  • Solid experience in supporting MS SQL server
  • Excellent level of English, both spoken and written
  • Ability to resolve complex problems with a positive and professional manner
  • Keen on learning new MS technologies, including Azure
  • Experience with supporting SSAS, SSRS, Power BI, or other MS technology would be considered as an advantage
  • Team player
  • Willing to work on shifts

Who we are

Adastra is a global IT company, offering premier class services and solutions in various sectors, facilitating the transition to the digital era. 

We work in international teams and on projects for leading global financial, automotive, telecommunications and insurance pioneers.

We pride ourselves in accepting the challenge of mastering cutting-edge technologies to empower our clients achieve great outcomes. What gives us satisfaction is the opportunity to apply innovation in our jobs daily, inclusive of areas such as Cloud, Managed Services, Big Data, AI, IoT, Blockchain, Data Monetization and RPA.

APPLY NOW

Employee Perks & Benefits

MultiSport card

Additional health insurance

Free German language classes

Employee referal program with awards

Corporate discounts

Free drinks in the office

Gaming and relax area

Internal events and CSR programs

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Offices in Bulgaria

Sofia, Plovdiv, Varna

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Professionals

working in international teams

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Projects

for leading global financial, automotive, telecommunications and insurance pionerrs

Develop your career with Adastra


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